Privacy Policy

Last Updated: 28th February 2026

1. Introduction

Welcome to Scale Hacked (“Company”, “we”, “our”, “us”).
Scale Hacked is a brand owned and operated by:
JQUEEN GLOBAL VENTURES LLP

We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

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• Visit our website

• Submit your details for lead generation

• Purchase digital products

• Interact with our marketing communications

• Make payments via Razorpay or other payment gateways

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you fill out a form, subscribe, or purchase a digital product:

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• Full name

• Email address

• Phone number

• Company name (if applicable)

• Billing address

• GST details (if applicable)
   

B. Payment Information
When purchasing digital products:

• Payment method details

• Transaction information

• Billing information
   

Note: We do not store your full card details. Payments are securely processed via Razorpay and/or authorized payment partners in compliance with PCI-DSS standards.

C. Technical & Usage Data

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on website

• Cookies and tracking technologies
   

3. How We Use Your Information

We use your information to:

• Process purchases of digital products

• Deliver purchased products/services

• Respond to inquiries and support requests

• Send transactional emails (receipts, confirmations)

• Send marketing communications (if opted-in)

• Improve website functionality and user experience

• Comply with legal and tax obligations

• Prevent fraud and unauthorized transactions

We do not sell your personal data.

4. Legal Basis for Processing

We process personal data based on:

• Your consent

• Performance of a contract (purchase of digital product)

• Compliance with legal obligations

• Legitimate business interests (marketing, improvement, analytics)
   

5. Lead Generation Data

If you submit your details through:

• Contact forms

• Lead magnets

• Webinars

• Download pages

• Advertising landing pages

Your data may be used to:

• Contact you regarding services

• Share educational content

• Offer relevant products or services

• Provide promotional offers

You may opt out of marketing communications at any time via the unsubscribe link in emails.

6. Sharing of Information

We may share information with:

A. Payment Processors
For secure payment processing (e.g., Razorpay).

B. Service Providers
Including:

• Email marketing platforms

• CRM tools

• Hosting providers

• Analytics providers
   

All service providers are contractually obligated to protect your data.

C. Legal Authorities

If required by law, regulation, legal process, or government request.
We do not sell, rent, or trade personal data to third parties.

7. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience

• Analyze traffic

• Track campaign performance

• Enable remarketing ads
   

You can disable cookies via your browser settings. However, some features may not function properly.

8. Data Retention

We retain personal data:
 

• As long as necessary to provide services

• For accounting and tax compliance

• For dispute resolution

• To enforce agreements
   

When no longer required, data is securely deleted.

9. Data Security

We implement reasonable security measures including:

• SSL encryption

• Secure payment processing

• Restricted access to data

• Secure hosting environments

However, no online transmission can be guaranteed 100% secure.

10. Refunds & Digital Products

When purchasing digital products:

• Your billing details are used solely for transaction processing

• Refunds (if applicable) will be processed to the original payment method

• Access credentials may be revoked upon refund

Refer to our Refund Policy for complete details.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Withdraw consent

• Object to processing

• Lodge a complaint with a data protection authority

To exercise your rights, email: support@scalehacked.com

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

14. International Data Transfers

If you access our website from outside India, your information may be transferred to and processed in India.
By using our website, you consent to such transfer.

15. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Information

For questions regarding this Privacy Policy:
Scale Hacked
Brand Owner: JQUEEN GLOBAL VENTURES LLP
Email: support@scalehacked.com

Address:
2, 207/2, Wing A2, Kaspate Vasti Road,
Kurtis, Wakad, Pimpri Chinchwad,
Pune, Maharashtra 411507
India