REFUND & CANCELLATION POLICY

REFUND & CANCELLATION POLICY
Last Updated: 28th February, 2026

This Refund Policy applies to all purchases made on Scale Hacked.

1. Digital Products

Due to the nature of digital products:

• All sales are final

• No refunds will be issued once access has been granted
   

Digital products include but are not limited to:

• Online courses

• Templates

• Downloadable resources

• Recorded sessions

• Toolkits

• E-books
   

2. Exceptions (If Applicable)

Refunds may only be considered if:

• You were charged multiple times for the same product

• You did not receive product access due to technical failure from our end
   

Refund requests must be made within 7 days of purchase.

3. Non-Refundable Situations

Refunds will NOT be issued for:

• Change of mind

• Lack of usage

• Failure to understand product scope

• Business results not achieved

• Technical issues on user's side

• Failure to attend live sessions
   

4. Subscription Services (If Applicable)

If we offer subscriptions:

• You may cancel future billing before the next billing cycle

• No partial refunds for unused subscription periods
   

5. Chargebacks

Initiating a chargeback without contacting support first may result in:

• Permanent ban from future purchases

• Legal recovery action

We encourage customers to contact support for resolution.

6. Refund Processing

If a refund is approved:

• It will be processed to the original payment method

• Processing time may take 5–10 business days

• Razorpay or banking timelines may apply
   

7. Contact for Refunds

All refund requests must be sent to:
support@scalehacked.com

Include:

• Full name

• Registered email

• Transaction ID

• Reason for request